Product Manager

Role Overview

• Define and evolve your product vision in response to customer insight, market signals, and business goals
• Own your product roadmap — balancing incremental improvements that deepen customer value with longer-term capabilities that extend the product’s competitive position
• Collaborate with the Head of Product and leadership to align your product’s direction with IMP’s broader platform strategy and commercial objectives
• Maintain a clear view of the competitive landscape and how your product can continue to differentiate within the MAT finance sector
• Own discovery for your product — from identifying problem areas and validating hypotheses through to defining success metrics before any build commitment
• Conduct regular customer interviews, observation sessions, and contextual research with MAT finance teams
• Synthesise insight from multiple sources — customer interviews, support data, usage analytics, NPS — into clear problem statements and opportunity assessments
• Build and test prototypes and lightweight MVPs before committing to build, working iteratively with design to refine solutions based on real user feedback
• Champion the voice of the customer across the business, ensuring product decisions are grounded in evidence rather than assumption
• Own and communicate your product roadmap, making prioritisation decisions that balance customer impact, business value, and technical feasibility
• Define and monitor key product metrics that validate whether your product is delivering the outcomes customers and the business need, distinguishing leading from lagging indicators
• Work with engineering and design to translate roadmap priorities into well-scoped delivery cycles with clear acceptance criteria and measurable outcomes
• Collaborate with other PMs and POs across the IMP product team on cross-product dependencies and shared planning
• Work closely with your engineering squad and designers throughout the delivery cycle — from refining the problem through to reviewing shipped features against defined outcomes
• Ensure your squad has clear context on what they are building and why, not just how
• Use AI tooling to improve the quality and speed of specifications, synthesis, and product analysis
• Monitor product performance post-launch and drive iterative improvements based on data and customer feedback
• Work with Support, Implementation, and Sales to consolidate customer feedback and ensure product developments are well communicated and adopted
• Partner with Customer Success and Marketing to shape go-to-market activities for significant product releases
• Represent your product’s customer perspective in cross-functional conversations, ensuring alignment across the business on priorities and trade-offs

Requirements

• 4+ years in Product Management or Product Ownership in B2B SaaS
• Demonstrable experience owning an established product — evolving it meaningfully in response to customer need and commercial opportunity
• Strong customer discovery capability — you have conducted interviews, synthesised insights, and shaped product direction from evidence rather than assumption
• Experience defining and tracking product metrics to validate impact, including leading indicators that predict retention and adoption
• Strong prioritisation judgement — you can make and defend difficult trade-off decisions with clarity
• Excellent communication and stakeholder management, including the ability to push back with data and offer alternatives rather than just saying no
• Comfortable working autonomously in a remote environment and driving forward without close supervision
• Experience with product management tools ( Monday.com, Jira, Azure DevOps, or similar)
• Active user of AI tooling for product management work and curious about how to apply it further
• Familiarity with Agile/Scrum methodologies

Tech Stack

• Azure

Benefits

• 27 days of holiday per year plus bank holidays (with a buy option up to an additional 5 days)
• Enhanced Maternity and Paternity leave
• AXA Health insurance including dental, optical and mental health
• Broadband allowance
• Home office stipend
• Life assurance (4 x basic salary)
• Encouraged and funded CPD