Senior Solution Designer (UX / Product / Process)

CompassX Group is a boutique business and technology consulting firm that helps Fortune 500 and high-growth clients with strategic initiatives. They are seeking a Senior Solution Designer who will transform fragmented business requirements into structured artifacts, design operational workflows, and ensure usability in complex B2B environments.

Responsibilities:

• Lead cross-functional discovery workshops and conduct deep-dive stakeholder interviews
• Conduct user research and synthesize findings into structured lifecycle and workflow models
• Identify process gaps, inefficiencies, and breakdowns to propose innovative solutions
• Design operational workflows and intuitive UX/UI interfaces specifically within Figma Make
• Ensure all design outputs are cleanly structured for seamless ingestion into Emergent/AI tools
• Collaborate with AI Leads and Integration Leads to validate the technical feasibility of designs
• Advocate for usability and adoption within complex B2B environments
• Translate qualitative insights into clear, actionable requirements and flows

Requirements:

• Advanced experience in UX/UI design for heavy-duty operational or enterprise workflows
• Mastery of process mapping and journey mapping techniques
• Proficiency with design tools, specifically Figma Make and Miro
• A strong 'systems awareness' of CRM, CPQ, and ERP environments
• The ability to identify AI-enabled workflow opportunities while respecting data constraints
• Proven track record of creating implementation-ready designs that require minimal rework
• Excellent workshop facilitation skills and the ability to align stakeholders
• A senior consultant profile with a strong analytical and problem-solving mindset