Administrative Analyst (Remote)

American Specialty Health is seeking an Administrative Analyst to join their Medical Necessity/Benefits Administration department. The primary purpose of this role is to generate, mail, and track member service denial notifications in accordance with various standards.

Responsibilities:

• Generates and mails member service denial notifications to members, health plans and practitioners
• Develops and maintains procedures related to member service denial processes
• Revises service denial letters as mandated by URAC, NCQA, CMS, DMHC and contracted health plans
• Revises service denial matrix as mandated by URAC, NCQA, CMS, DMHC and contracted health plans
• Coordinates workflow with MNA and CQE to ensure member service denial notifications are appropriately sent to members, health plans and practitioners
• Enters necessary information in the system to track service denials notifications
• Creates and submits member service denial logs to contracted health plans on a daily/monthly basis
• Reports and tracks service denial notifications turn-around time on a daily/monthly basis
• Ensures service denial notifications turn-around time standards are consistently met
• Maintains confidentiality of all member, provider, client and proprietary information
• Provides administrative support
• Assists manager with special projects and reports as needed
• Assists supervisor (s) with administrative duties as needed
• Assist with the preparation of files for various audits
• Runs system queries and reports as needed
• Performs other duties as assigned
• Complies with all policies and standards

Requirements:

• High School Diploma or GED certificate required
• 2 years progressive experience performing administrative duties. Internal experience at ASH required
• Proficient in MS Word, Excel and Access
• Knowledge of Centers for Medicare and Medicaid Services (CMS), Department of Managed Health Care (DMHC) regulations and related notifications helpful
• Demonstrated strong analytical and written communication skills