Senior Project Manager

Litify is a legal operating system that helps law firms, corporate legal departments and government agencies run smarter. They are looking for a Senior Project Manager to lead a team responsible for the implementation and configuration of the Litify platform, ensuring successful project delivery and client satisfaction.

Responsibilities:

• Develop and own the client relationship throughout the lifecycle of the project
• Drive timelines and aim for on-time and on-budget delivery with successful completion of all in scope project work
• Identify project risks, develop risk response plans and monitor active issues
• Own / host kickoff meetings, recurring touch points during the project, etc. and provide weekly status updates to stakeholders
• Together, collaborate with the other team members from the Professional Services teams during the project, allocating resources and tracking project tasks
• Travel to customers on site as needed (ex: UAT, Go-Live, etc)
• Mentor and coach team members to improve delivery and encourage skill development
• Support development and adherence to internal project methodology

Requirements:

• 5+ years of project management or program experience
• Experience developing, managing and graphing timelines; ability to drive to goals and milestones
• Experience with managing customer and vendor budgets and forecasting project resources
• Strong attention to detail
• Excellent judgment, analytical thinking, and problem-solving skills
• Excellent time management and organizational skills
• Strong cross-functional collaboration skills, relationship building skills and ability to achieve results
• Strong verbal and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders
• Understanding of Salesforce technology; Salesforce certifications such as ADM-201 and/or have previous experience working on Salesforce implementation projects
• A bachelor's degree from an accredited university
• Willing to travel (~10%)
• Experience working for or with personal injury firms, full-service firms, insurance defense companies, corporate legal departments, in-house counsel, staff attorneys
• Experience with matter/case management, timekeeping, billing practices, financial/account solutions or ERP solutions
• Project Management Institute certification