Oracle is a leading company that brings together data, infrastructure, applications, and expertise to drive innovation. The Director of Customer Delivery Management will lead a team to align priorities with stakeholders and drive the execution of complex delivery projects while ensuring alignment with customer and business objectives.
Responsibilities:
- Lead a team of high-level globally placed individual contributors to provide execution guidance, coaching, and develop career performance and growth plans
- Responsible for dedicated cloud delivery projects globally, from shaping the approach to achieving the desired outcomes through delivery
- Influence, activate, and orchestrate across teams to build alignment and drive results
- Provide program and project management expertise to complex global business initiatives, understanding interdependencies between process, technology, and people needs
- Develop program workstreams, identify core milestones, and ensure that project goals align with customer and business objectives
- Build relationships and collaborate globally with stakeholders and partners to deliver outcomes across the organization, ensuring a shared understanding of progress and performance
- Seek opportunities to bring about ongoing improvement and simplification in business operating procedures and practices, leading to improved efficiency and effectiveness
- Drive programs that influence KPIs and work to achieve our business goals
- Track and manage priorities and committed actions to drive progress and provide actionable insights
Requirements:
- Strong delivery, technology, and program management background
- Proven track record of influencing and presenting to senior business and technology leaders
- Strong executive communications skills
- Customer engagement skills
- Program management skills
- Business strategy skills
- Experience leading a team of high-level globally placed individual contributors
- Ability to provide execution guidance, coaching, and develop career performance and growth plans
- Experience managing dedicated cloud delivery projects globally
- Ability to influence, activate, and orchestrate across teams to build alignment and drive results
- Expertise in program and project management for complex global business initiatives
- Ability to understand interdependencies between process, technology, and people needs
- Experience developing program workstreams and identifying core milestones
- Ability to ensure project goals align with customer and business objectives
- Experience building relationships and collaborating globally with stakeholders and partners
- Ability to seek opportunities for ongoing improvement and simplification in business operating procedures
- Experience driving programs that influence KPIs and achieve business goals
- Ability to track and manage priorities and committed actions to drive progress and provide actionable insights