Director - Customer Delivery Management

Oracle is a leading company that brings together data, infrastructure, applications, and expertise to drive innovation. The Director of Customer Delivery Management will lead a team to align priorities with stakeholders and drive the execution of complex delivery projects while ensuring alignment with customer and business objectives.

Responsibilities:

• Lead a team of high-level globally placed individual contributors to provide execution guidance, coaching, and develop career performance and growth plans
• Responsible for dedicated cloud delivery projects globally, from shaping the approach to achieving the desired outcomes through delivery
• Influence, activate, and orchestrate across teams to build alignment and drive results
• Provide program and project management expertise to complex global business initiatives, understanding interdependencies between process, technology, and people needs
• Develop program workstreams, identify core milestones, and ensure that project goals align with customer and business objectives
• Build relationships and collaborate globally with stakeholders and partners to deliver outcomes across the organization, ensuring a shared understanding of progress and performance
• Seek opportunities to bring about ongoing improvement and simplification in business operating procedures and practices, leading to improved efficiency and effectiveness
• Drive programs that influence KPIs and work to achieve our business goals
• Track and manage priorities and committed actions to drive progress and provide actionable insights

Requirements:

• Strong delivery, technology, and program management background
• Proven track record of influencing and presenting to senior business and technology leaders
• Strong executive communications skills
• Customer engagement skills
• Program management skills
• Business strategy skills
• Experience leading a team of high-level globally placed individual contributors
• Ability to provide execution guidance, coaching, and develop career performance and growth plans
• Experience managing dedicated cloud delivery projects globally
• Ability to influence, activate, and orchestrate across teams to build alignment and drive results
• Expertise in program and project management for complex global business initiatives
• Ability to understand interdependencies between process, technology, and people needs
• Experience developing program workstreams and identifying core milestones
• Ability to ensure project goals align with customer and business objectives
• Experience building relationships and collaborating globally with stakeholders and partners
• Ability to seek opportunities for ongoing improvement and simplification in business operating procedures
• Experience driving programs that influence KPIs and achieve business goals
• Ability to track and manage priorities and committed actions to drive progress and provide actionable insights