Dir Product Management

ACI Worldwide powers the payments ecosystem globally, and they are seeking a Director of Technical Product Ownership to drive the technical product strategy for their bill payment products. This role involves leading a team of Technical Product Owners, ensuring the platform evolves to meet the demands of billers, partners, and consumers while delivering secure and high-scale payment experiences.

Responsibilities:

• Build and lead a high-performing team of Technical Product Owners responsible for platform delivery across ACI’s bill payment ecosystem
• Define and drive the technical product strategy that underpins the bill payment platform, ensuring alignment with product vision, platform architecture, and commercial priorities
• Translate strategic initiatives into scalable platform capabilities, technical product requirements, and prioritized delivery roadmaps
• Partner with engineering and architecture leadership to ensure solutions are designed for scalability, resilience, security, and operational efficiency
• Establish and enforce best practices for product ownership, backlog management, and Agile delivery across multiple engineering teams
• Ensure platform capabilities support the full bill payment lifecycle, including bill presentment, payment orchestration, settlement, reconciliation, reporting, and operational workflows
• Drive delivery discipline and operational rigor to improve predictability, quality, and velocity of product delivery
• Foster strong cross-functional collaboration with product management, engineering, architecture, operations, and go-to-market teams to ensure successful product launches and platform adoption

Requirements:

• 10+ years of experience in product ownership, technical product management, or related roles delivering complex technology platforms
• Proven experience leading and developing high-performing Technical Product Owner or product delivery teams
• Strong background in payments, fintech, or financial services platforms, including bill payment, payment processing, settlement, reconciliation, and reporting workflows
• Demonstrated experience delivering and scaling cloud-based, API-driven, SaaS platforms in high-volume, high-availability transaction environments
• Deep understanding of modern product development practices, including Agile delivery frameworks, backlog strategy, and cross-team execution models
• Strong technical acumen with the ability to partner effectively with engineering and architecture leaders on platform design, scalability, security, and resiliency
• Proven ability to translate strategic initiatives into scalable platform capabilities, technical requirements, and prioritized delivery roadmaps
• Excellent cross-functional collaboration, communication, and stakeholder influence skills across product, engineering, architecture, and operations
• Applicants must be currently authorized to work in the United States on a full-time basis
• Direct experience with bill payment platforms or large-scale payment ecosystems
• Experience modernizing or scaling legacy payment or financial services platforms
• Hands-on experience with real-time payments, ACH, card networks, and emerging payment rails
• Familiarity with event-driven architectures, microservices, and headless or API-first platform designs
• Experience operating in highly regulated environments requiring strong reliability, compliance, and operational rigor
• Background working in global, matrixed technology organizations
• Strong executive presence with experience communicating technical product strategy and delivery outcomes to senior leadership