Product Manager - RCA

Cotiviti is a leading analytics and technology company in the healthcare industry, providing solutions that help health plans and providers improve payment accuracy, risk adjustment, quality, and clinical outcomes. The Product Manager - RCA is responsible for the development, strategy, and performance of the Coordination of Benefit product line, collaborating with cross-functional teams to define its vision and execution plan.

Responsibilities:

• Product Strategy: Chart the course of innovation by crafting and implementing a visionary product strategy that doesn't just meet company goals—it redefines them. Dive deep into market research, uncover hidden customer insights, and transform potential into breakthrough product opportunities
• Roadmap Planning: Creating and maintaining a product roadmap that outlines the short-term and long-term goals, milestones, and deliverables for the product. This roadmap serves as a guiding document for the product development team and other stakeholders
• Feature Prioritization: Collaborating with cross-functional teams, including engineering, design, marketing, and sales, to prioritize product features and enhancements based on customer feedback, market trends, and business priorities
• Requirements Gathering: Working closely with stakeholders to gather and document product requirements, ensuring that the product meets the needs of both internal and external users
• Project Management: Overseeing the entire product development lifecycle, from ideation to launch and beyond. This includes defining project timelines, managing resources, and coordinating efforts across different teams to ensure timely delivery of high-quality products
• Market Analysis: Assist in roadmap prioritization by gathering data on impact (cost avoidance, accuracy improvements, operational efficiency). Use data and analytics to support product decisions — pulling reports, analyzing outcomes, and presenting findings to the team
• Metrics Tracking: Establishing key performance indicators (KPIs) and metrics to measure the success of the product, and regularly tracking and analyzing these metrics to evaluate the product's performance and identify areas for improvement
• Stakeholder Communication: Serving as the primary point of contact for all matters related to the product, both internally and externally, and communicating product updates, progress, and challenges to stakeholders while addressing any questions or concerns they may have
• Cross-functional Collaboration: Collaborating with various teams and departments within the organization, such as engineering, design, marketing, sales, and customer support, to ensure alignment and integration across all aspects of the product development and delivery process
• Continuous Improvement: Continuously seeking opportunities to enhance the product and improve its performance, usability, and overall user experience. This may involve gathering feedback from users conducting usability testing, and iterating on the product based on insights gained

Requirements:

• A bachelor's degree in business administration, marketing, computer science, engineering, or a related field
• Minimum 5-7 years of experience as a product manager driving the product development strategy and lifecycle (iterating on product roadmap and prioritizing backlog)
• Active use of AI tools (ChatGPT, Claude, Copilot, or similar) in previous work
• Experience with Healthcare IT, claims processing and data analytics domains
• Strong technical aptitude and familiarity with SQL or data tool exposure (Excel power use, Tableau, basic queries, etc)
• Strong analytical skills to gather and interpret data, analyze market trends, and make informed decisions about product strategy and roadmap prioritization
• Excellent written and verbal communication skills are essential for Product Managers to effectively communicate with cross-functional teams, stakeholders, and customers
• Individuals who can inspire and motivate cross-functional teams to work towards a common goal
• A deep understanding of customer needs, preferences, and pain points is crucial for Product Managers to develop products that meet customer expectations and deliver value
• Must collaborate effectively with cross-functional teams, including engineering, design, marketing, sales, and customer support, to ensure alignment and integration across all aspects of the product development and delivery process
• Entrepreneurial Mindset: be comfortable taking calculated risks, experimenting with new ideas, and iterating on products based on feedback and market validation
• Strategic Thinking & Execution: ability to develop and execute a comprehensive product strategy aligned with the company's overall goals and objectives
• Stress Management: should have effective stress management techniques to stay calm under pressure and maintain productivity
• Adaptability: need to be adaptable and flexible, capable of adjusting plans and strategies in response to evolving circumstances while maintaining focus on project objectives
• Resilience: ability to bounce back from disappointments, learn from mistakes, and continue driving the product forward with determination and optimism
• Attention to Detail: must pay close attention to detail to ensure that all project requirements are met, deliverables are of high quality, and risks are adequately addressed
• Time Management: skilled at organizing their own time and the time of their team members to maximize efficiency and productivity
• Knowledge of COB, including primary and secondary payer rules, and related regulatory guidelines strongly preferred
• Familiarity with claims adjudication, reimbursement methodologies and payer-provider dynamics
• Proficiency in data analysis tools and techniques is desirable
• Experience with user research, customer interviews, and usability testing is beneficial