Technical Account Manager (UiPath)

Introduction:

The Technical Account Manager (UiPath) plays a crucial role in providing technical support and consultation to customers using UiPath or other intelligent automation products. This individual will work closely with customers to ensure successful implementation and utilization of the software, as well as troubleshoot any technical issues that may arise.

Responsibilities:

• A minimum of 7+ years of professional experience in technical customer-facing roles
• Previous experience with UiPath or other intelligent automation products is highly desired
• Prior experience in technical support or technical consulting is a plus
• Experience with Linux-based systems administration, Windows and Linux server infrastructure, IT, network troubleshooting, and security
• Solid background in programming, preferably .NET but other languages such as C#, C++, VB, Java, Python, or PowerShell are acceptable
• SaaS and Cloud technical background with hands-on experience in digital technologies
• Strong analytical and problem-solving skills
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
• Diplomacy, tact, and poise under pressure when working with customers and partners
• Excellent verbal and written communication skills - English fluency is required
• Excellent presentation skills with the ability to present to a large audience

Requirements:

Required Skills:

• Customer Facing
• .NET
• Communication
• UiPath
• RPA