Head Start Project Manager - Remote

ICF is seeking an experienced Project Manager to lead delivery of the Head Start National Customer Service Improvement Project. This role provides overall project leadership and coordination, ensuring high-quality execution of program management and data management services supporting the Administration for Children and Families.

Responsibilities:

• Lead day-to-day management of a large, multi-year federal contract supporting Head Start and Early Head Start programs nationwide
• Oversee implementation of project management, quality control, communications, and staffing plans
• Ensure timely and compliant delivery of all contract milestones, reports, and deliverables
• Monitor performance against established metrics and proactively address risks and issues
• Serve as the primary liaison with government stakeholders, coordinating communications and project activities
• Plan and facilitate recurring status meetings, performance reviews, and briefings
• Ensure clear documentation of decisions, actions, and outcomes
• Lead and coordinate a multidisciplinary team, including program support, grants management, data management, and analytics staff
• Support recruitment, onboarding, training, and performance management of project staff
• Foster collaboration, accountability, and continuous improvement across the team
• Oversee project budgets and staffing utilization
• Review monthly financial reports and support cost control and forecasting activities
• Coordinate travel planning and approval processes in accordance with federal requirements
• Support process improvement initiatives using data-informed insights
• Promote consistent practices and sharing knowledge across project teams

Requirements:

• Bachelor's or Master's degree in business, public administration, or related field, from an accredited university or college
• 10+ years of progressively responsible project or program management experience
• 5+ years of experience supporting HHS, ACF, or Office of Head Start programs
• 5+ years of supervisory or team leadership experience
• 1+ years of experience managing complex, high-profile projects with multiple stakeholders
• US government issued security clearance required (will be initiated upon hire)
• Valid driver's license and ability to pass an MVR check
• Knowledge of federal grants, program oversight, or data-driven operations
• Experience managing remote or distributed teams
• Excellent written and verbal communication, including executive reports and briefings
• Ability to prioritize, resolve issues, and lead teams in dynamic settings
• Preference for experience in federal grants or human services programs