Key skills
AgileSDLCLeadershipBudgetingProduct Management
About this role
R4B InfoTech is seeking a Senior Product Manager with expertise in Pharmacy and Medicaid. The role is responsible for executing products and initiatives, providing leadership, and guiding product teams on planning and execution, while also participating in budgeting and quality improvement activities.
Responsibilities:
- Use customer feedback, market analysis, and data to inform product decisions
- Define and manage success metrics to inform ongoing product strategy
- Know your customer by regularly engaging current and prospective users to understand needs and behaviors
- Drive build-test-learn experiments to validate assumptions and refine product direction
- Create, prioritize, and continuously refine the product backlog by decomposing complex problems into epics/features/user stories with clear acceptance criteria
- Partner with Engineering and Architecture to define solution approaches, technical requirements, and delivery sequencing
- Own non-functional requirements (NFRs) for performance, availability, scalability, resiliency, and observability
- Drive security-by-design and privacy-by-design requirements in partnership with Security, Risk, and Compliance
- Identify and develop services and service level agreements (SLAs); educate senior leaders and continuously improve service-related processes
Requirements:
- 11 to 13 Years of experience
- Consultant must have Pharmacy - PBM or Medicare or Medicaid experience
- 8+ years of IT or digital product management (or related) experience across the SDLC
- At least 5 years in a Product Manager role
- 3 years translating business needs and requirements into IT/digital product solutions
- 5+ years of deep knowledge of IT principles, Agile development methodologies, and cloud platforms/applications, software products, or design tools
- 5+ years of experience managing customer expectations and building strong stakeholder relationships
- Experience as a Product Manager working in Agile methodologies
- Experience advocating for UX/design practices within large business and technology organizations
- Pharmacy benefit management (PBM) and healthcare industry experience
- Demonstrated focus on quality and cost savings through continuous process improvement
- Product management certifications (e.g., CSPO, SAFe POPM) preferred