Cardinal Health is a leading company in healthcare solutions, and they are seeking a Product Manager for Patient Care Marketing Solutions. The role involves owning customer relationships and assisting with the deployment and reimbursement for clinical services in the retail pharmacy setting, focusing on provider credentialing, contracting, and medical billing.
Responsibilities:
- Develop subject matter expertise of medical billing and clinical services reimbursement in the retail pharmacy setting
- Lead customer implementations, support and training
- Proactively engage customers and field resources when necessary
- Develop and manage customer credentialing and contracting services
- Oversee the ongoing training needs of the customer, the ISF, and the Managed Care Support Team including conducting regular webinar trainings
- Develop subject matter expertise of medical billing reconciliation and revenue cycle management in the retail pharmacy setting
- Communicate updates and value to key internal stakeholders within sales, operations, and marketing
- Collaborative with internal stakeholders/resources, customers and prospective customers
- Analytical environment requiring significant strategic planning and communication
Requirements:
- Bachelor's Degree, preferred
- 3+ years medical benefit billing or revenue cycle management experience (specialty billing experience preferred)
- 3+ years Medicare, Medicaid and commercial payers billing codes and requirements experience
- 3+ years customer facing experience
- Excellent communications, presentation and writing skills
- Aggressive style that is action oriented and results focused
- Ability to collaborate with internal resources to drive a great customer experience
- Ability to travel 10% of the time
- Strong project management skills including the ability to facilitate multidiscipline teams
- Excellent presentation skills
- Superior leadership and decision-making skills, preferred
- Strong analytical skills preferred