Banking Advisor

RBC is a leading bank that focuses on delivering trusted advice to help clients thrive. The Banking Advisor role involves engaging with clients to address their banking, credit, and investment needs while enhancing client satisfaction and loyalty through excellent service and problem-solving skills.

Responsibilities:

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals