Customer Relations Enrollment Manager

AO Globe Life is hiring individuals to join their mission-driven, fully remote team. This role focuses on building meaningful client relationships and guiding individuals through benefit options while providing structured mentorship and training.

Responsibilities:

• Connect with individuals who have expressed interest in learning about benefit programs
• Schedule and conduct virtual consultations with clients via Zoom
• Guide individuals and families through available benefit options
• Support clients through the enrollment process with professionalism and care
• Maintain accurate digital records and follow-up communications
• Deliver excellent client service and build lasting relationships
• Participate in weekly mentorship sessions and professional development meetings

Requirements:

• Strong interpersonal and communication skills
• Organized, self-motivated, and comfortable working independently
• Confident speaking on video and comfortable using digital tools
• Passion for service and helping others
• Must be legally authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or desktop computer with a functioning webcam
• Experience in customer service or client-facing roles is helpful but not required