Customer Service Enrollment Manager

AO Globe Life is expanding nationwide and seeking motivated professionals who want to build a meaningful remote career while helping families access important supplemental benefits. The role involves connecting with warm leads, scheduling virtual appointments, and guiding clients through the benefits enrollment process.

Responsibilities:

• Reach out to individuals who have requested information about coverage options
• Schedule and conduct virtual consultations via Zoom
• Assess client needs and recommend appropriate life, accident, and supplemental benefits
• Guide clients through the enrollment and policy education process
• Maintain accurate and compliant digital records
• Participate in weekly training sessions, team meetings, and coaching calls
• Collaborate with leadership and teammates to improve performance and share strategies

Requirements:

• Strong communicator comfortable speaking with clients on Zoom
• Self-motivated and able to work independently in a remote environment
• Organized and comfortable using digital tools and CRM systems
• Legally authorized to work in the United States
• Access to a Windows-based computer/laptop and reliable high-speed internet