Business Development Representative (BDR) Manager

Flex is building the AI-native private bank for business owners, aiming to revolutionize the financial system for entrepreneurs. They are seeking a frontline BDR Manager to lead a team of BDRs, focusing on coaching, performance management, and driving top-of-funnel activities.

Responsibilities:

• Manage and coach 7-9 BDRs through weekly 1:1s, call reviews, and pipeline reviews
• Own ramp and performance management for new hires and existing reps
• Drive the AE+BDR pod motion — joint account work, weekly sprints, creative outbound
• Partner with the Head of Sales Development on team strategy, hiring, and quota planning
• Work cross-functionally with AEs, Marketing, RevOps, and Enablement to keep the team set up to win
• Hire and onboard the next layer of the BDR team alongside Recruiting

Requirements:

• Prior experience as a BDR or SDR yourself before moving into leadership — you've sat in the seat and made the calls
• Prior experience leading a BDR or SDR team as a manager, team lead, or player-coach
• A track record of coaching reps to quota and managing pipeline metrics (SQLs, conversion, ramp)
• Comfort operating in a fast-moving startup environment where decisions get made quickly and priorities shift
• A naturally cross-functional operating style — you build relationships across AEs, Marketing, and Ops without friction
• Strong communication and a coaching-first mindset, with the ability to hold a high bar on accountability
• Fintech background strongly preferred — financial infrastructure, payments, spend management, or B2B fintech experience is a major plus
• Experience with our tech stack: Salesforce, Apollo, Orum, Claude
• Experience hiring and ramping BDRs at a Series A-C startup