The Midtown Group is a staffing firm providing services to various organizations, including federal government clients. They are seeking a remote IT Business Analyst to support their team in improving project management workflows and evaluating the effectiveness of IT service delivery.

Responsibilities:

Improve enterprise project management workflows (e.g., ServiceNow) by eliciting requirements with stakeholders and partnering with development teams through implementation
Evaluate the effectiveness, efficiency, and consistency of the way that CIOO delivers IT services. Identify bottlenecks, redundancies, and opportunities for improvement

Requirements:

Any government experience supporting financial regulatory division at Dept. of Treasury, FDIC or Dept. of Commerce
Completed Master's degree
ITIL Certification
10+ years' experience as an IT Project Manager handling ServiceNow workflows

IT Business Analyst

Key skills

About this role

Responsibilities:

Requirements: