Area Operations Business Manager (East) - Sales Enablement

Edwards Lifesciences is dedicated to improving patient lives through innovative medical technologies. They are seeking an experienced Area Operations Business Manager to support their Transcatheter Mitral and Tricuspid Therapies Sales Enablement team, driving commercial success and enhancing patient access to their technologies.

Responsibilities:

• Serve as the operations business manager for the East region
• Partner closely with Area Sales leadership as a trusted liaison, contributing to business reviews, strategic planning, operational efficiency and other key initiatives
• Apply deep expertise in Area business trends, pricing, rebates and contracts to deliver actionable analyses and insights through comprehensive workups and rigorous account due diligence
• Generate strategic insights for management decisions via ad hoc analyses, reporting and scenario modeling
• Consolidate and transform complex data and analyses into compelling presentations that communicate results, recommendations, and insights to management
• Own Sales Enablement platforms, leading systems onboarding, technical troubleshooting and cross-functional partnership to ensure seamless operations
• Lead strategic sales enablement initiatives that deliver measurable business outcomes through cross-functional collaboration with key partners such as Marketing, Sales Operations, Sales Training, Physician Training, and IT
• Deploy and optimize customer segmentation models, ensuring alignment of business resources to high-value opportunities
• Drive utilization and effectiveness of cross-functional customer-facing programs by improving visibility, assessing impact and refining strategies in partnership with key stakeholders
• Design, deliver and train on customer-facing and internal sales tools that enhance decision-making and accelerate business growth

Requirements:

• Bachelor's Degree in related field of study, 8+ years of previous related sales operations, business strategy and/or financial planning experience or equivalent work experience based on Edwards criteria
• Willingness to work Area local hours
• Travel a minimum of 30%
• Master's Degree or equivalent with 6+ years of related experience working in Sales, Marketing or Sales Operations in the medical device, healthcare or cardiovascular space
• Excellent written, verbal and visual communication skills; Ability to communicate technical concepts clearly and concisely in written and presentation form, and to present information and respond to questions from all levels of the organization
• Strong business acumen and organizational skills
• Experience in a customer-facing role with demonstrated ability to engage with clients
• Ability to work independently without close supervision
• Ability to manage project timelines and demonstrated accountability to commitments
• Must be able to work in a team environment
• Excellent analytical ability, including advanced technical proficiency with tools such as Excel
• Experience using data visualization tools to develop dashboards such as Tableau or PowerBI
• Capability to adapt to proprietary systems such as Salesforce.com (SFDC)