Senior Product Manager, Payments

Role Overview

• Own the Payment Platform roadmap, developing a clear product vision, success metrics, and priorities aligned with company revenue and growth targets.
• Develop a deep understanding of stakeholder needs—from field technicians collecting payments to merchants running their businesses to consumers settling invoices—and translate those insights into clear product strategies and scalable systems.
• Define and own core payments metrics to guide prioritization and measure impact.
• Collaborate with leadership, partnerships, financing, strategy and go-to-market teams–translating complex requirements into clear plans, and driving execution through ambiguity.
• Execute effectively across all areas of the product life cycle, including research, concept, user stories, development, go-to-market, adoption, outcomes, and impact.
• Identify opportunities to unlock new revenue through flexible pricing models, international expansion, and cost efficiency improvements.

Requirements

• 5+ years in product management, payments platform experience preferred
• Proven track record of owning and scaling payment solutions in a SaaS environment.
• Strong understanding of payment processing ecosystems: gateways, payment rails, and authorization optimization.
• Ability to quickly learn and understand complex customer workflows
• Strong quantitative and qualitative analytical skills
• Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
• Familiarity with SaaS business models a plus
• 4-year degree from a top university, MBA or related graduate degree strongly preferred.

Tech Stack

• Ruby on Rails

Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career.
• Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
• Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.