Ooma, Inc. empowers people to connect through a cloud-based communication platform. They are seeking a Senior Network Engineer to manage and evolve their production network, ensuring performance, scalability, and reliability while collaborating with cross-functional teams.
Responsibilities:
- Ensure the stability, security, and performance of the production network through proactive monitoring and maintenance
- Troubleshoot and resolve network issues efficiently, minimizing impact to business-critical services
- Manage and maintain on-premises infrastructure, including switches, routers, firewalls, and load balancers
- Design, implement, and evolve scalable network architectures to support new initiatives and growth
- Monitor network performance, availability, and capacity, identifying and driving improvements
- Develop and implement automation to enhance operational efficiency, reliability, and scalability
- Design, test, and manage network security strategies (e.g., DDoS mitigation, failover, disaster recovery)
- Collaborate cross-functionally and mentor team members, sharing best practices and technical expertise
- Maintain accurate technical documentation and recommend improvements to optimize network performance and capacity
- Integrate AI capabilities into network operations to enhance monitoring, anomaly detection, and predictive maintenance, improving overall network reliability and performance
- Incorporate AI tools to assist with forecasting, scaling, traffic analysis and additional future proofing
Requirements:
- 8+ years of networking experience is required, along with relevant certifications (e.g., CCNP, CCDP), including at least 5 years supporting enterprise-scale networks
- Strong expertise in routing and switching protocols (e.g., BGP, OSPF) and Layer 2 technologies (VLANs, STP, VRRP) is essential
- Hands-on experience configuring, deploying, and troubleshooting network infrastructure—including switches, routers, firewalls, and load balancers (e.g., F5, FortiADC)—is expected
- Proficiency with network platforms such as Junos, Arista EOS, ScreenOS, or similar systems is critical to success in this role
- Experience supporting production environments, including 24/7 operations and high-availability systems, is critical, along with the ability to remain calm and effective under pressure
- Proven ability to design, implement, and optimize network solutions from concept through production
- Strong troubleshooting skills, including the use of Linux-based tools, monitoring systems, and performance analysis techniques
- Experience working in data center environments, with exposure to network monitoring, security, and DevOps/automation tools
- Collaborative, self-driven leader with strong communication skills and ownership mindset; able to mentor junior team members and thrive in fast-paced environments with a focus on customer impact
- A BS in Computer Science, Engineering, or a related field is preferred (equivalent experience may be considered)
- VXLAN a plus