Serve as the primary escalation point for complex network incidents, outages, and performance issues owing problems through to resolution with clear communication to stakeholders
Provide expert guidance to internal engineers, MSP resources, and NOC personnel on architecture, troubleshooting methodology, and root cause analysis
Lead post-incident reviews, drive root cause identification, and implement lasting remediations to prevent recurrence
Evaluate complex vendor and MSP escalations; make technical decisions on design, tooling, and resolution approach
Work with the Director of Network & Infrastructure to architect scalable, resilient, and secure network solutions across LAN, WAN, wireless, cloud, and building infrastructure
Lead the design and evolution of network segmentation strategy including zero-trust principles, VRF separation, and secure OT/IT boundary enforcement
Develop and maintain network infrastructure standards, reference architectures, and design patterns for consistent deployment across properties
Evaluate emerging technologies and contribute to the long-term infrastructure roadmap, particularly around Palo Alto / Panorama, Aruba, and cloud connectivity platforms

8–10 years of progressive, hands-on enterprise network engineering experience with demonstrated depth in complex, multi-site environments
At least 3 years in a senior or lead capacity managing complex, multi-site infrastructure
Proven experience serving as a technical escalation resource or informal architect on an infrastructure team
Experience in Real Estate, Financial Services, or a similarly regulated industry preferred
PCNSE (Palo Alto Networks Certified Network Security Engineer) strongly preferred; Panorama hands-on experience is a firm requirement
Aruba/HPE (ACSA/ACCP), Zscaler (ZCCA-IA/PA), Azure (AZ-104), or Okta Certified Administrator are a plus
CCNP Enterprise or equivalent routing/switching certification considered; demonstrated production depth matters most
Associate's or Bachelor's Degree in Computer Science, Information Technology, or related field preferred; equivalent professional experience considered

Senior Network Engineer

Key skills