Product Designer II

Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. The Product Designer II will support feature development while driving visual design to ensure elegant, easy to use experiences for consumers, merchants and internal users.

Responsibilities:

• Drive/Enhance/Support Visual Design: Create polished, dev-ready Figma design deliverables for end-to-end experiences that demonstrate all requirements for a defined workflow while seeking to enhance the user experience at every touchpoint
• Own Feature Outcomes: Take ownership of assigned product features and user flows, translating high-level requirements into intuitive, functional visual design deliverables (wireframes, designs, and prototypes) in Figma, leveraging our design system
• Collaborative Execution: Partner closely with Product Managers, Engineering and stakeholders to deliver persona-first, data-driven solutions while you navigate technical constraints and business goals in a fast-paced startup environment
• Design with Data: Leverage user research, analytics, and feedback to iterate on designs and advocate for the best user experience for each feature and flow
• Accelerate with AI: Leverage modern AI-assisted tools (e.g., Figma Make, Claude, or research synthesis tools) to automate repetitive tasks and rapidly prototype high-fidelity explorations
• Contribute to the Design System: Actively use and contribute to the Extend Design System, ensuring your work is scalable and maintains visual consistency and design excellence across the platform
• Refine the Craft: Participate in design reviews and critiques, providing constructive feedback to peers and helping to elevate the team’s overall output and design excellence

Requirements:

• 3+ years of professional experience in product design, with a portfolio showcasing shipped work in consumer or B2B software
• Bachelor's degree in Design, HCI, CS, or a related field—or equivalent professional experience showing a strong grasp of design fundamentals and user-centered methodology
• A portfolio that demonstrates high-fidelity mastery—specifically in typography, grid systems, and layout
• The ability to work within an established design system while identifying opportunities to improve or expand components for the team
• A clear communicator who can explain the 'why' behind design decisions and collaborate effectively with cross-functional partners
• Advanced expertise in Figma (auto-layout, components, variables) to maintain visual consistency and build high-fidelity prototypes that feel like the real product
• A solid understanding of how designs are implemented in code (HTML/CSS/React basics) to ensure feasible handoffs
• Prior experience designing for merchant dashboards, checkout flows, or post-purchase experiences
• Experience managing or evolving a shared component library in Figma (e.g., documenting guidelines or building complex variants)
• An understanding of the complexities of financial transactions, fraud prevention, or insurance tech