Product Designer - HashiCorp Secure

IBM Software is at the forefront of transforming customer challenges into world-class solutions. They are seeking a Product Designer to lead a design team for HashiCorp’s security products, focusing on delivering high-quality designs and seamless user experiences.

Responsibilities:

• Lead a design team dedicated to HashiCorp’s security products
• Work closely with Product Designers, Product Managers, and Engineers to research, define, execute, and deliver high-quality designs
• Create seamless experiences by delivering research plans, user flows, mockups, and prototypes to communicate design directions
• Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps
• Own the end-to-end design process and develop a domain understanding of products and user JTBDs
• Combine research and creativity to deliver practical solutions for technical users, validating designs through generative research, user testing, and analytics
• Partner with engineers on feasibility, responsiveness, and details of components
• Work iteratively in a dynamic environment, adapting to user and stakeholder feedback

Requirements:

• You have experience designing for complex technical experiences, especially for enterprise IT and security products
• You enjoy working collaboratively with a distributed remote team
• You value feedback, and seeking ways to learn and grow as a designer
• You are a problem solver, you take ownership of your work, and you focus on delivering impact
• You are comfortable working across a distributed, global team
• Master's Degree
• Domain & Security Specialized Knowledge
• Identity & Access Management (IAM): Deep understanding of identity-based security, including authentication protocols (OIDC, SAML, LDAP) and authorization patterns (RBAC, ABAC)
• Secrets Management: Familiarity with the lifecycle of secrets, including rotation, dynamic secrets, and encryption-as-a-service
• Security Personas: Experience designing for 'SecOps' and 'Platform Engineer' personas, with an ability to balance friction-less developer experience with rigorous security compliance
• Systems Thinking: Ability to design scalable frameworks and patterns that work across a multi-product ecosystem, ensuring Vault integrates seamlessly with the broader product portfolio
• Product Strategy: Proven track record of influencing product roadmaps by translating complex technical constraints into strategic user experience opportunities
• Anticipatory Design: Experience in mapping high-complexity user journeys to identify 'edge cases' before they reach engineering, particularly in high-stakes security environments
• Data-Informed Iteration: Skill in using both qualitative research and quantitative telemetry to justify design decisions and measure the success of released features
• Technical Literacy: Comfort engaging in deep technical discussions with engineers regarding API structures, CLI patterns, and system architecture
• Visual & Interaction Excellence: A high bar for visual craft and precision, utilizing and contributing back to enterprise-grade design systems (IBM Carbon)