Ensure that the business adheres to all operational requirements related to the Operator Licence (O-Licence)
Act as a subject matter expert, named Transport Manager on designated Severn Trent Operators Licences
Conduct independent reviews across operating centres
Verify adherence to the 11 O‑Licence undertakings
Support continuous improvement through clear reporting, proactive issue identification, and collaborative policy development
Visit operating centres to independently assess compliance processes, documentation, and record keeping
Provide regular compliance reports to operational leadership teams and support formal audits
Review key areas such as driver and vehicle documentation, vehicle defect reporting, drivers’ hours compliance, load security, qualifications, safety culture, medical processes, and gate checks
Support rollout of new compliance processes, procedures, and operational training
Assist operational teams with driver briefings and understanding of company compliance policies
Ensure that operational teams have scheduled driver CPC training and monitor compliance to ensure that drivers complete the recertification process every 5 years

A valid Transport Managers CPC Qualification
In-depth knowledge of transport compliance regulations (O-Licence)
Background in Fleet Operations
Experience in compliance monitoring or transport operations (desirable)
Ability to interpret complex regulatory requirements and advise operational teams how to implement
Strong analytical and auditing skills
A full UK driving licence.

28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £2,250, which is subject to eligibility)
Family-friendly policies (including a year off fully paid maternity and adoption leave)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
Dedicated training and development with our Academy
Electric vehicle scheme and retail offers
Two paid volunteering days per year

Compliance & Monitoring Officer

Key skills