Own commercial strategy for both brands: assess performance against the current growth plan and reset direction where a change of approach is needed
Drive execution of the growth strategy across both brands, with full accountability for commercial performance (total revenue number, growth, base to base sales, pricing strategies etc)
Lead two distinct sales motions in parallel: renewal-timed competitor displacement (Paygate) and inbound/partnering (London & Zurich), each with its own cadence and metrics
Direct the marketing function: two marketing team members, brand positioning, demand generation and go-to-market execution
Lead commercial negotiation on partnering agreements, including review of legal contracts and liability terms (direct, consequential, third-party)
Work with the CPO and CTO to align product roadmap with commercial opportunity
Work with the COO to ensure operational delivery matches what is sold
Work with the Head of Compliance to ensure commercial activity operates within regulatory requirements
Represent the commercial perspective in wider business strategy discussions at SLT level
Manage a team of approximately seven: two sales lines (each with new business and account management), two marketing roles, one business development/telemarketing role split across brands, plus a sales administrator

Experience operating in a regulated industry and managing sales teams within that constraint (experience with the FCA is ideal, not necessarily payments-specific)
Proven track record of setting and evolving commercial strategy, not only executing an existing plan
Track record managing more than one sales motion concurrently, with different metrics and cadences for each
Experience executing and shaping commercial strategy over a sustained period
Demonstrable commercial success in a sales leadership role
Strong people management track record
Able to read and negotiate complex commercial contracts personally
Collaborative operating style, particularly with product, operations and compliance functions
Direct Debit or Bacs domain knowledge would be an advantage, but is not essential

Chief Revenue Officer

Key skills