Clinician Field Mentor, Nurse Practitioner / Physician Assistant

Role Overview

• Complete In-home Visits
• Perform IHEs, Focused Visits as well as Video Visits, exemplifying the highest standards of Signify Health key performance indicators and metrics (includes operational, clinical, and member experience KPIs)
• Test new Diagnostic & Preventive Services (DPS) and clinical workflow changes and provide feedback
• Provide 40 hours of availability weekly, consistently providing 128+ capacity units per month
• Reserve one assigned day/week for coaching and mentorship activities
• Execute a strong visit completion rate, consistently pacing 88+ completed visits per month
• Provide dedicated guidance in the first 90 days to new hire clinicians
• Facilitate virtual and in-person shadowing opportunities for new clinicians to observe and learn
• Offer Group Support to active clinicians on new features/DPS/updates of a clinical nature as well as areas of opportunity
• Serve as first line of response for clinical inquiries before escalating to Clinical Leader (CL)

Requirements

• Clinical background and State Licensure (e.g., MD/DO, NP/PA)
• Multi-state licensure (preferred)
• 5-7 years of clinical experience, with a strong background in primary care, chronic disease management, or related field (preferred)
• Minimum 6 months
• 1+ year(s) of experience as a high-performing Signify Health Clinician (required)
• Ability to effectively inspire, motivate, and mentor peers
• Understanding of managing inquiries and escalating performance issues to leadership
• Experience completing IHEs successfully, as defined by Signify Health operational, clinical, and member experience KPIs
• Mentoring teams and providing 1:1 professional and personal support
• Familiarity with Signify IHE tools and processes
• Developing and presenting group presentations

Benefits

• The security of a base salary plus incentive structure (based on the number of in-home visits completed)
• Malpractice insurance coverage (during Signify Health-related activities)
• Supplies and other perks
• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility