Training Specialist

Role Overview

• Coordinate training and leadership development programs utilizing best practices for leveraging these programs across the department.
• Research, development, and review of curriculum and training materials in coordination with the Training & Development Coordinator and the Employee Development Unit.
• Assist Training & Development Coordinator with coordination of training programs (such as Supervisor Foundations, Leadership Development, Coaching, Emotional Intelligence, etc).
• Conduct various training sessions (Extended DISC Communication Styles, Supervisory Foundations, SLII, Emotional Intelligence and others).
• Creation of eLearning modules in coordination with the Training & Development Coordinator.
• Coordinate review of contracts, bids and purchasing of equipment, supplies, vendors, and facility meeting rooms for training and meetings.
• Assist in the production and evaluation of technology, such as audio-visual aids and computer-based software.
• Develop, administer, and analyze reports.
• Coordinate and administer external training platforms such as Franklin Covey All Access Pass (AAP) and LinkedIn Learning.
• Maintain the Learning Management System (LMS); Serve as backup to the LMS Administrator.
• Assist Training & Development Coordinator in determining ways to leverage the LMS to enhance employee learning paths and other functionality.
• Coordinate with HR Assistant on LMS software updates and assist with LMS upgrades as needed.
• Assist LMS Administrator with troubleshooting LMS issues.
• Develop and prepare eLearning modules to be launched from the LMS.
• Develop and prepare standard/customized training reports as requested, working with LMS Administrator to implement.
• Member of the Training & Development Working Group and backup for Training & Development Coordinator.
• Assist Training & Development Coordinator on special projects and programs from the Director's Office and other requests as needed.

Requirements

• Bachelor's degree in Organizational Development, Education, Communications, Business or Public Policy or a closely related field.
• 3-5 years of progressively responsible training experience in an adult learning environment.
• Must maintain a valid, current driver's license.
• Thorough understanding of adult learning theory (ADDIE Model and Blooms Taxonomy)
• Ability to work in fast-paced environment with excellent time-management skills.
• Proficient with computers and technology.
• Experience conducting training and other presentations to large groups (in-person and with WebEx, Teams, Zoom, or other virtual environments).
• Ability to create training flyers; training manuals and handouts; and PowerPoint presentations.
• Proficient skills with Microsoft Office suite (Word, Excel, PowerPoint, Publisher); knowledge of Adobe Pro, Canva, Articulate, or Captivate.
• Excellent customer service and communication skills.
• Efficiently produce well-written documents and correspondence.
• Attention to detail; be highly accurate and thorough in all tasks.
• Ability to establish and maintain effective working relationships with Department staff.
• Ability to work weekends, as needed.
• Ability to travel frequently with occasional overnight stays.