Key skills
AICollaboration
About this role
Role Overview
- Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliably
- Partner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business grow
- Contribute to system reliability, observability, security, and scalability through automation and well-considered abstractions
- Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team
- Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek
- Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time
- Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health
- Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency
- Share context and learnings through documentation, design discussions, and collaboration across teams
Requirements
- Experience contributing to the design, development, or operation of shared systems, platforms, or infrastructure that support other engineers or teams
- Familiarity with building, running, or improving production systems, and an interest in reliability, security, scalability, and safe ways to deploy and operate software
- A thoughtful approach to writing and maintaining code, with attention to clarity, maintainability, and how others will use and operate what you build
- An interest in developer experience and platform usability, including how tools, abstractions, and workflows affect team productivity and broader business goals
- Comfort collaborating across teams and disciplines, communicating clearly, and turning broad needs into practical technical solutions with support from others
- A commitment to learning and growth (both your own and your teammates’) through knowledge sharing, feedback, and continuous improvement
Benefits
- Equity stake
- Discretionary annual bonus
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching
- Student loan matching program
- Health, vision, dental, and life insurance
- Up to $25k towards family building, reproductive health services and Gender-affirming care
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $360 per quarter to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music