Project Management Team Manager

Role Overview

• Ensure that the capabilities within their accountability, meet the requirements of the BtG Contract and the stated SLAs/KPIs.
• Proactively manage issues, problems or changes in live services, project scope and identify potential issues by devising and implementing suitable contingency plans.
• Task and manage the activity of assigned project manager(s) to deliver any new requirements or changes for the services and applications within their scope of responsibility.
• Communicate effectively, in an open and engaging manner, expectations of each team member.
• Support the Head of Project Management with day-to-day management of the programme, troubleshooting programme level issues, and providing delegated authority support as required.
• Provide review and approval for project gate reviews as delegated by the Head of Project Management, ensuring appropriate governance and quality of deliverables.
• Chair Change Board in support of project reforecasting to ensure accurate reporting at monthly SPI/CPI reviews and CAM reviews.
• Identify and resolve issues and conflicts within their team’s responsibilities or liaise with senior management to resolve.
• Proactively engage with commercial colleagues to ensure quick resolution to commercial disagreements within project and appropriate.
• Close working with finance colleagues to facilitate monthly reporting and ensure correct customer invoicing, supplier payment and project closure takes place.
• Chair internal and external RIO boards to ensure effective and efficient resolution or escalate as appropriate.
• Interact and manage third party suppliers in conjunction with the Supply Chain Management team as necessary to achieve the service levels and the desired outcomes of the services.
• Negotiate, where appropriate, with other MoD IS managers or functional / department managers for the requisition, loan of required personnel from within BDUK.
• Identify and actively manage opportunities, risks and issue to produce governance inputs in accordance with the BtG Contract and weekly/monthly MoD IS operational governance regime.
• Provide Project Management guidance to Project Manager’s as and when issues require escalation.
• Maintain a strong customer-centric approach within the teams, actively seeking and sharing information to address customer needs and expectations; Partner with customer L5/6s weekly during drumbeat meetings.
• Drive initiatives for continuous improvement, providing support and constructive feedback to team members and stakeholders to enhance collaboration and performance.
• Facilitate the resolution of complex issues by implementing appropriate policies, procedures, and guidelines, ensuring effective tools and systems are utilized.

Requirements

• Leadership experience
• complex projects and/or teams.
• Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership”.
• Proven experience as a people manager overseeing a team delivering large, complex IT programs/projects throughout the entire project lifecycle; Project Management experience; ideally holding a recognised technology accreditation and/or programme management accreditation with a proven track record of successfully delivering live services and projects/programmes with significant complexity and risk.
• Significant experience of managing and delivering information in the Defence or Government is desirable.
• Exceptional planning and organisational skills, with the ability to manage multiple tasks and initiatives simultaneously under time constraints.
• A working knowledge of SAFe Agile methodologies.
• Strong ability to identify, build, and maintain relationships with team members, internal and external stakeholders, and cross-functional groups.
• Proven analytical and problem-solving skills, ensuring proactive resolution of project/ programmes issues to deliver projects/programmes through lean processes and procedures.
• ITIL knowledge would be desirable but not essential.

Benefits

• Competitive salary and annual incentive plans
• Continuous learning
• you’ll develop the approach and skills to navigate whatever comes next
• Success as defined by you
• we’ll provide the tools and flexibility, so you can make a meaningful impact, your way
• An inclusive culture
• you’ll be embraced for who you are and empowered to use your voice to help others find theirs
• Excellent Adoption and Parental leave options
• 23 days plus UK public holidays and a Winter Break between Christmas and New Year
• Pension Plan with up to 10% employer contribution
• Company paid BUPA Medical Plan
• Short Term Sickness: 100% pay for the first 26 weeks
• Long Term Sickness: 66.67% of annual salary from 27th week
• 6x annual salary life insurance
• Learning Together Programme to support your on-going personal and career development
• Access to Boeing’s Well Being Programs, tool and incentives