Key skills
AIProject ManagementCommunicationPresentation Skills
About this role
Role Overview
- Own our Issue Management Program end to end — triaging issues, driving root cause analysis, and leading containment and remediation through to closure
- Partner across Product, Engineering, Legal, Compliance, and Operations to deliver new features
- Build and continuously improve processes — including automation and AI tooling
- Drive execution of product launches end to end, ensuring cross-functional readiness across Product, Design, Engineering, Marketing, and Operations
- Manage relationships with partners, including banking and strategic partners
Requirements
- 10+ years of experience in technology-based project management, product operations, or a related role within fintech or technology
- Experience working on issues management, or regulatory compliance, or risk-adjacent projects
- Strong interest in leveraging AI to improve execution
- Strong data skills— you can pull and interpret reports, build your own dashboards
- Proven ability to lead cross-functional initiatives and drive alignment across multidisciplinary teams
- Strong communication and executive presentation skills
- Ability to operate in ambiguity, manage multiple priorities, and independently drive projects forward
Benefits
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact