Key skills
AILeadership
About this role
Role Overview
- Lead the end-to-end delivery of complex international incentive travel programmes, from brief through to onsite execution and post-event evaluation
- Build trusted relationships with global clients, suppliers and destination partners, acting as a strategic advisor throughout the programme lifecycle
- Develop creative destination concepts and present compelling solutions that exceed client expectations
- Lead cross-functional project teams, providing direction, coaching and quality oversight while ensuring programmes are delivered on time, on budget and to the highest standard
- Own programme budgets, commercial performance and profitability, balancing exceptional experiences with commercial success
- Travel internationally to lead site inspections, oversee programme delivery and stay ahead of industry trends, emerging destinations and new opportunities
Requirements
- 10+ years' experience delivering international incentive travel programmes within an agency environment
- Proven experience managing complex, multi-country incentive programmes for global clients
- Strong commercial acumen, including budget ownership and financial management
- Ability to build trusted relationships with clients, suppliers, DMCs and destination partners across international markets
- Exceptional project leadership and organisational skills, with the ability to manage multiple programmes simultaneously
- Passion for travel, destinations and creating unforgettable participant experiences
- Curious about AI and how technology can improve the way we create proposals, manage projects and deliver programmes
- Billingual in English and French
Benefits
- Flexible working setup (remote in some places, hybrid in others)
- Competitive salary + performance-based bonus
- Home office / tech stipend, lunch vouchers
- Smart, supportive colleagues who genuinely enjoy working together
- International career opportunities + annual global offsite in somewhere excellent
- Free coffee, pet-friendly offices and a culture that cares about people as much as performance