You’ll support clients through the full loan cycle, from application to settlement.
You’ll process loan applications with accuracy and efficiency, ensuring compliance with all regulatory requirements.
Your role will also involve assessing creditworthiness, reviewing financial documents, and helping determine if a loan is a suitable risk.
Confidently manage the full lifecycle of finance applications from initial lodgement through to final settlement.
Review and package Residential and Commercial Loans.
Execute all administrative tasks, data entry, and documentation management with high precision, ensuring compliance and efficiency across loan facilities.
Organise and oversee multiple loan pipelines concurrently in a systematic, structured manner.
Prioritize tasks effectively to maintain momentum, meet strict deadlines, and deliver high-quality support.
Assess borrower creditworthiness with high analytical accuracy.
Apply a solid understanding of Australian banks’ lending policies and frameworks to assist with structuring deals within Lender Policy.
Maintain a clear audit trail of internal/external compliance standards ensuring all applications meet strict regulatory industry standards.
Serve as a strong, effective communicator by managing professional interactions with mortgage brokers, clients, and lenders.
Follow up directly with clients to collect required documentation and progress applications, while providing consistent, proactive updates on application progress and handling all queries in a structured manner.
Requirements
Minimum 2+ years’ experience: Demonstrable experience in broking support or credit analysis, with a proven ability to manage loan applications from lodgment to settlement, ensuring accuracy and compliance.
Australian client experience: Experience working as a loan processor or credit analyst servicing Australian clients.
Strong communication skills: Fluent written & spoken English with excellent interpersonal skills.
Ability of quickly grasping CRM systems: Tech-savvy with the ability to quickly learn digital tools to manage workflows and streamline loan processing (Experience in Infynity and Apply Online is preferred but not mandatory).
High attention to detail: Exceptional accuracy specifically in data input.
Strong Internet Connection: Stable fiber connectivity with a minimum bandwidth of 50 Mbps.
Benefits
Fully Remote Work: WFH, always. We set you up with all the best equipment you need to work from home effectively. Never commute for work again.
Competitive Compensation: A competitive salary package commensurate with your experience and skills.
Team Events: We organise regular on-the-ground events for all our Elephant Teams staff members.
Professional Growth: Opportunity to work alongside some of the best Australian companies & executives and further your career.