About this role
Role Overview
- Collect, compile and analyze the type and nature of suspicious transactions
- Advise members and clients who are victims of fraud on preventive measures
- Establish an advisory relationship by identifying current and potential needs
- Identify operational risks and continuously help improve the Desjardins Group Security Office’s activities
- Assist and support members and clients who are victims of various scams, ensuring they are satisfied with the support received and have an understanding of fraud.
Requirements
- General college diploma in a related field
- A minimum of one year of relevant experience
- Knowledge of French is required
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Available to come to the office occasionally during training and once a month afterwards.
Benefits
- A competitive hourly rate starting at $25.76/hour plus a shift premium (where applicable)
- An annual performance-related bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance, including telemedicine
- Reimbursement of health and wellness expenses and telework equipment