Lead, coach, and develop the Salesforce Performance Analytics team
Drive the strategy and evolution of analytics, forecasting, insights, and AI-enabled capabilities
Shape a product and outcome-oriented roadmap aligned to business and Field priorities
Bring an enterprise perspective to analytics decisions while staying closely connected to Field needs
Translate business needs into scalable analytics solutions that improve decision-making and performance
Set team priorities across support, enhancements, and strategic capability-building work
Oversee service tickets, configuration changes, and core data load activities
Drive continuous improvement in platform usability, operational consistency, and team effectiveness
Partner cross-functionally to support platform changes, integration readiness, and adoption
Maintain accountability for platform stability, operational health, and administrator-owned processes

8-10 years of progressive experience in sales analytics, commercial analytics, or business intelligence
Health plan/payer or large provider systems knowledge and experience
Demonstrated leadership experience setting strategic direction
Demonstrated ability to partner with senior sales leadership to define KPI’s, improve forecasting, and turn analytics into actionable sales strategies
String technical and analytical capability in tools such as Salesforce, SQL, Tableau/Power BI, Excel and data visualization platforms

Lead Director, Performance Analytics

Key skills