Solutions Architect – Engagement Lead

Role Overview

• Lead the end-to-end sales process for Managed Services opportunities, including qualification, strategy, pricing, negotiation, and contract closure.
• Develop and articulate compelling business cases and value propositions for customers.
• Coordinate and lead cross-functional pursuit teams, ensuring timely and successful deal execution.
• Own the pursuit project plan, including assessment, solutioning, RFP response, proposal development, pricing, SOW, MSA, and delivery requirements.
• Utilize data to support pursuit decisions, pricing analysis, and understanding the financial impact of different approaches.
• Maintain excellent communication with internal and external executives, presenting business cases, and leading account reviews.
• Assess customer business and technical needs, gathering and analyzing client requirements designing end-to-end solutions using HP and third-party portfolio components.
• Architect solutions that are competitive, scalable, and aligned with customer requirements, adapting designs as needs evolve.
• Document deal assumptions, costs, pricing, risk plans, proposals, and contractual documents.
• Ensure compliance with organizational standards and best practices throughout the bid process.
• Participate in communication efforts, including client interactions, sales meetings, and internal updates.
• Act as a trusted advisor, using consultative selling techniques to build customer loyalty and identify growth opportunities (upsell, expansion).
• Lead contract negotiations, facilitating cross-functional discussions to achieve timely and successful outcomes.
• Drive customer satisfaction by delivering projects on time, on budget, and to agreed objectives.

Requirements

• Bachelor’s degree in a relevant field or demonstrated equivalent competence
• 4–6 years of experience in managed services, sales, technical sales, or consultative selling
• Experience leading virtual teams and working with multi-national clients
• Industry experience in managed print or related services is desirable
• Deep understanding of managed services portfolios (hardware, software, cloud, security)
• Strong knowledge of sales and delivery processes for managed services
• Ability to develop and present impactful value propositions and business cases
• Proficiency in MS Office, reporting tools, and deal management systems
• Strong analytical, problem-solving, and negotiation skills
• Fluent in English; additional languages are an asset.

Tech Stack

• Cloud

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• Additional flexible paid vacation and sick leave