Provide training on processes and standards for Jira, Acquia DAM, New Spark, Brightcove, and YouTube for internal teams and external vendors
Serve as the first point of contact for tool-related topics and partner closely with internal tools teams
Provide troubleshooting support for tools and resolve issues reported through Jira, ensuring timely response and resolution – continuously look for process improvements
Communicate best practices, tips, updates, and process changes to the team in a clear and actionable manner
Manage video asset inventory in Acquia DAM, ensuring metadata accuracy, consistency, and completeness
Maintain and evolve metadata strategy to support discoverability, reuse, and scalability
Ensure assets are updated to meet changing business and customer needs
Drive consistent archiving standards so all video deliverables can be recreated by any editor/vendor
Own and maintain publishing workflows across platforms, including Jira, Brightcove, and YouTube
Monitor YouTube trends, platform updates, and feature releases; proactively identify opportunities to improve performance and engagement
Drive adoption of existing and new platform capabilities to maximize reach and impact
Partner with stakeholders to continuously improve publishing strategy and execution
Oversee publishing activities to ensure adherence to established workflows, proactively identifying gaps and failure points, and driving optimal use of publishing and uploader tools
Investigate and report on new features and enhancements across tools and platforms
Advocate for improvements that increase reach, efficiency, quality, and scalability
Lead implementation of approved enhancements and process changes
Ensure workflows and outputs are future-ready, including readiness for AI-enabled capabilities
Maintain end-to-end processes and strategy for video publishing, workflow management, and asset lifecycle
Ensure alignment across internal teams, vendors, and systems
Drive standardization while enabling flexibility for evolving business needs
Requirements
Bachelor’s degree or equivalent experience in project management, digital media, information management, or related field
Typically 5+ years of experience in project management, digital asset management, or video/content operations
Strong knowledge of Digital Asset Management (DAM) systems, including metadata structures, taxonomy, and governance
Experience with enterprise DAM platforms such as Acquia DAM (or equivalent)
Familiarity with streaming video technologies and platforms (e.g., Brightcove or similar)
Deep understanding of YouTube, including platform features, optimization strategies, and emerging capabilities
Experience working with Jira or similar workflow/issue tracking systems
Strong analytical, organizational, and problem-solving skills
Ability to influence cross-functional stakeholders and drive adoption of best practices
Excellent communication skills with the ability to train, document, and scale processes
Tech Stack
Spark
Benefits
No shift premium (Mexico)
Travel
Not Specified
Equal Opportunity Employer (EEO)
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).