Sales Excellence Coordinator

Role Overview

• Support sales teams in optimizing processes and daily operations through data analysis and the implementation of best practices
• Propose and implement improvements based on data analysis and observations of current sales processes
• Participate in developing and implementing sales procedures and standards
• Conduct training and provide ongoing support to team members in using tools and processes
• Cooperate with sales leaders and other departments to achieve business goals
• Regularly report results, identify issues, and make timely decisions to improve operations
• Seek new solutions, identify opportunities to increase efficiency, and proactively take action to drive sales development
• Proactively manage Salesforce as the primary tool for the sales team
• Create advanced Salesforce reports and dashboards to monitor performance, the sales pipeline, conversions, team activities, and leads
• Maintain high data quality in Salesforce and enforce standards for data entry and updates
• Independently troubleshoot system issues, identify data errors, handle user tickets, and implement improvements or automations
• Implement new Salesforce functionalities and adapt the system to evolving sales team needs, including workflow configurations, automations, and integrations with other tools
• Work closely with the Customer Success Team to further develop the system environment
• Educate and provide ongoing support to sales team members on effective Salesforce use through training sessions, instructional guides, and quick troubleshooting
• Extract key insights from Salesforce data and translate them into actionable recommendations and improvements for sales teams
• Monitor Salesforce adoption and compliance, raising awareness of the importance of data integrity and reporting

Requirements

• Minimum 2 years of experience working with users
• Strong Salesforce knowledge—reports, dashboards, automations, integrations
• English at a minimum B2 level
• Proactive attitude, curiosity, eagerness to find and implement continuous improvements
• Confidence in decision-making and independence in action
• Ability to train and provide support to others
• Excellent organizational skills, communicativeness, and ability to work collaboratively

Benefits

• Complex compensation package (performance-based bonus, medical insurance, flexible benefits compensation)
• Continuous investment in your development through training.
• A desk in a beautifully designed office in the center of Bucharest, close to some of the best coffee shops and brunch places.