The Senior Business Operations Specialist I serves as a senior contributor in the design, analysis, and improvement of business operations.
This role uses operational data, performance measures, and cross-functional partnership to identify trends, assess risks, develop strategic recommendations, and support business decision-making.
Lead analysis of business and operational performance data to identify trends, gaps, risks, and opportunities for improvement.
Lead KPI development and performance measures for assigned business areas and track results against goals and expectations.
Develop executive-ready reporting, summaries, and strategic recommendations for leadership review.
Support predictive analysis, scenario review, and planning efforts to inform business decisions and resource considerations.
Lead operational initiatives from analysis through recommendation and implementation support.
Partner with leadership and cross-functional stakeholders to identify priorities, evaluate options, and support decision-making.

5+ years of experience in business operations, operations analytics, business analytics, or a related role.
Experience analyzing performance data, identifying improvement opportunities, and developing business recommendations.
Experience preparing reports, summaries, dashboards, or presentations for leadership audiences.
Experience partnering with cross-functional teams to support business decisions or operational improvement.
Experience leading workstreams or initiatives with moderate to high complexity.
Bachelor’s degree in Business Administration, Operations Management, Finance, Data Analytics, Project Management.

Senior Specialist I, Business Operations

Key skills