Designs, develops, tests, implements, measures and manages processes.
Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience.
Develops solutions and makes recommendations based on understanding of the business strategy and stakeholder needs.
Supports execution of strategic initiatives in collaboration with internal and external stakeholders.
Builds effective relationships and collaborates with stakeholders.
Monitors and tracks performance, and addresses issues.
Designs and produces regular and ad-hoc reports, and dashboards.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Develops and documents processes, procedures, etc. and/or end-user materials.
Assists with training and transition of processes and tools/templates to appropriate process owners.
Ensures the processes adhere to applicable risk, regulatory and compliance requirements.
Streamlines, simplifies and continuously improves existing processes.
Recommends changes to streamline and integrate processes to improve overall efficiency.

Typically between 4
6 years of relevant experience
post-secondary degree in related field or equivalent combination of education and experience
Knowledge of business analysis, project delivery practices and standards across project lifecycle
Knowledge of business/group processes, procedures and controls
In-depth
Understanding of risk, regulatory and compliance requirements
In-depth
Technical proficiency gained through education and/or business experience
Verbal & written communication skills
In-depth
Collaboration & team skills
In-depth
Analytical and problem solving skills
In-depth
Influence skills
In-depth
Data driven decision making
In-depth

Business Consultant, Strategic Initiatives

Key skills