The Hybrid Sales Representative (HSR) is responsible for engaging Health Care Professionals (HCPs) through telephone, virtual, or in-person conversations to promote assigned client products, maximize the product’s selling potential, and meet program and client objectives.
The HSR achieves this by developing and maintaining relationships with HCPs, educating them about product features, benefits, safety profiles, and approved indications to ensure appropriate patient use.
The HSR utilizes approved tools for product promotion and maintains a competent level of product, program, and customer activity knowledge.
Expected to collaborate with client field-based teams and management.
Manage daily sales call activity according to defined expectations to influence customers and increase sales.
Promote client product(s) via telephone, virtual (outbound/inbound calls), or in-person engagements, by conducting in-depth product discussions with assigned HCP targets.
Profile and manage a targeted list of HCPs and provide value-added benefits to grow sales volume.
Create and implement business plans to achieve territory and business sales goals.
Maintain call productivity and metrics as required by the program.
Achieve quarterly client sales quotas.
Effectively and persuasively communicate with customers using selling, listening, and negotiation skills while utilizing approved promotional aids.
Listen and respond appropriately to customer needs and questions within program timelines.
Maintain a thorough knowledge of client product(s) and program.
Verify and complete required data entry in Amplity /Client CRM systems, including details of target responses, call activity, product orders, and any follow-up actions.
Partner and collaborate with client field sales account managers and client sales managers to plan territory coverage as required.
Participate in teleconferences and live National, regional, and district meetings and training sessions.
Represent the client at National and/or local conventions when applicable.
Conduct field calls on vacant territory coverage, which will require travel during the first few months and may reduce as roles in the territory are filled.
Fully comply with all laws, regulations, Amplity policies, the Code of Conduct, privacy and data guidelines, and relevant state and federal laws.
Prepare reports for management as needed and participate in other projects assigned.
Requirements
Bachelor’s degree from an accredited institution required.
Minimum of 5+ years of pharmaceutical specialty sales experience.