Key skills
Leadership
About this role
Role Overview
- Supervise and support a team of virtual and local nurse practitioners through chart reviews, 1:1s, and performance coaching.
- Oversee virtual and local health guides in reviewing charts and meeting 1:1 with each direct report on a regular basis.
- Collaborate with cross-functional colleagues to drive clinical quality, care coordination, and process improvement initiatives.
- Ensure strong execution of firsthand’s clinical model services and operational goals.
- Support a strong clinical and operations dyad partnership by meeting regularly with State Directors and Managers to lead, motivate, and inspire community teams.
- Communicate and coordinate with community team leaders regarding Health Guide, Triage Nurse, and Psychiatric services.
- Work closely with firsthand's Support team to develop and improve care delivery, clinical quality improvement processes, and outcomes that align with firsthand’s clinical model and strategies.
- Provide part-time direct clinical care as appropriate, based on direct reports, non-clinical responsibilities and needs of the market.
Requirements
- Certified APRN in primary care
- Certified in psychiatric nursing on the RN or APRN level
- 5+ years clinical care in a primary or emergency care setting
- Prior clinical operational leadership experience, including directly supervising clinicians
- Working with and managing a population with challenges such as behavioral health and/or SUD conditions
- Working as part of an interprofessional or interdisciplinary team
- Developing and delivering educational programs to nurses and affiliated medical staff
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with a match
- 16 weeks parental leave for either parent
- 15 days/year vacation in your first year (increases to 20 days/year in your second year and beyond)
- Supportive and inclusive culture