Supervise and support a team of virtual and local nurse practitioners through chart reviews, 1:1s, and performance coaching.
Oversee virtual and local health guides in reviewing charts and meeting 1:1 with each direct report on a regular basis.
Collaborate with cross-functional colleagues to drive clinical quality, care coordination, and process improvement initiatives.
Ensure strong execution of firsthand’s clinical model services and operational goals.
Support a strong clinical and operations dyad partnership by meeting regularly with State Directors and Managers to lead, motivate, and inspire community teams.
Communicate and coordinate with community team leaders regarding Health Guide, Triage Nurse, and Psychiatric services.
Work closely with firsthand's Support team to develop and improve care delivery, clinical quality improvement processes, and outcomes that align with firsthand’s clinical model and strategies.
Provide part-time direct clinical care as appropriate, based on direct reports, non-clinical responsibilities and needs of the market.

Certified APRN in primary care
Certified in psychiatric nursing on the RN or APRN level
5+ years clinical care in a primary or emergency care setting
Prior clinical operational leadership experience, including directly supervising clinicians
Working with and managing a population with challenges such as behavioral health and/or SUD conditions
Working as part of an interprofessional or interdisciplinary team
Developing and delivering educational programs to nurses and affiliated medical staff

Health insurance
Dental insurance
Vision insurance
401(k) with a match
16 weeks parental leave for either parent
15 days/year vacation in your first year (increases to 20 days/year in your second year and beyond)
Supportive and inclusive culture

firsthand

Open Positions (1)