IT Data Governance Analyst

Role Overview

• Partner with business units to understand the purpose, usage, storage, access, retention, and sharing patterns of unstructured data across collaboration platforms, file shares, and repositories
• Conduct interviews, workshops, assessments, and discovery sessions with business data owners and subject matter experts to identify current-state practices and gaps
• Elicit, document, and manage business requirements related to records identification, retention, sensitivity, access, sharing controls, business purpose, disposal, and information handling
• Ask for appropriate data taxonomy, labeling, lifecycle, ownership, and control questions to ensure business requirements are complete and actionable
• Translate business needs into user stories, requirement documents, process flows, decision trees, and implementation recommendations for governance and technical teams
• Facilitate conversations around Microsoft Purview-related controls in business-friendly language, including labeling, access constraints, retention approaches, and protection behaviors
• Identify opportunities to improve repository strategy and recommend more effective or modernized solutions where legacy approaches no longer align with current business needs or risk expectations
• Support remediation planning by helping business areas prioritize cleanup, classification, retention alignment, and governance improvements
• Develop process documentation, communications materials, FAQs, stakeholder guides, and business-facing training support
• Assist in preparation for data discovery, audit support, cyber response readiness, tabletop scenarios, and control validation activities
• Monitor progress of business workstreams and support issue identification, dependency tracking, and follow-up actions
• Maintain organized documentation and evidence to support governance, auditability, and repeatable process execution.

Requirements

• Bachelor’s degree in Business, Information Systems, Information Management, Library/Records Science, Compliance, or related discipline; or equivalent experience
• Three (3) to five (5) years of relevant experience in business analysis, data governance, compliance, records/information management, process improvement, or related roles
• Strong business analysis and requirement writing skills
• Working knowledge of data governance, records retention, information classification, unstructured data management, repository strategy, and information protection concepts
• Ability to facilitate business discussions and ask probing questions to clarify ownership, purpose, access, use and sensitivity information
• Familiarity with Microsoft Purview concepts and the ability to explain governance and protection controls to non-technical stakeholders
• Strong analytical skills for organizing and summarizing complex information
• Strong communication, facilitation, and presentation skills
• Ability to create process documentation
• Skilled in Excel, PowerPoint, Word, SharePoint, and related collaboration/documentation tools.

Benefits

• Eversource offers a competitive total rewards program
• Check out our careers site for an overview of our benefits programs