Key skills
iOSMacOSCommunication
About this role
Role Overview
- Help staff with basic IT problems
- Provide first
- and second-line IT support
- Support Windows, macOS, iOS and business software
- Help install, repair and maintain computers and IT equipment
- Set up computers, applications and other devices for users
- Keep IT equipment and inventory records up to date
- Clean and maintain company IT equipment
- Log and update support requests in the ICT ticketing system
- Escalate more complex IT issues to the relevant team member
Requirements
- An interest in IT, computers and technology
- Basic knowledge of computer hardware and software
- Basic knowledge of Windows, macOS or iOS
- Good communication and problem-solving skills
- A willingness to learn and help others
- Good organisational skills and attention to detail
- The ability to work independently and as part of a team
- A responsible and professional attitude
Tech Stack
- iOS
- MacOS
Benefits
- Attractive remuneration package
- Health insurance cover from the first day of work
- Wellness benefit (after probation)
- Optician/Spectacle and Blue Lens Benefit (after probation)
- Breakfast/lunch all week
- Monthly snacks allowance
- Training support
- Modern office facilities
- Dog-friendly workplace
- Exciting Company Events
- Monthly Beer Fridays
- Eur1,000 Refer a friend bonus
- Relocation package (if required)
- One day birthday holiday