People Transformation – Systems Manager

Role Overview

• Create and coordinate the delivery of the People transformation roadmap and operational improvement initiatives across the People function
• Coordinate project plans, timelines, actions, and dependencies across multiple People workstreams
• Work closely with the People leadership teams to support prioritisation and delivery of key initiatives
• Track progress across programmes and provide regular updates on milestones, risks, and delivery status
• Identify opportunities to improve processes, colleague experience, and operational efficiency across People teams
• Support the development of consistent project governance, documentation, and delivery approaches across transformation activity
• Coordinate the ongoing enhancement and optimisation of the People systems landscape, including Dayforce (HRIS & LXP) and Pinpoint (ATS)
• Support system enhancement activity, configuration updates, testing, and rollout of new functionality and modules
• Work closely with system owners, SMEs, Technology teams, and third-party providers to support implementation and issue resolution activity
• Assist with the ongoing improvement of integrations between Dayforce, Pinpoint, and other business systems
• Support data quality, reporting improvements, process consistency, and system governance across the People technology landscape
• Act as a key point of coordination between operational People teams and technical delivery teams
• Support the delivery of People transformation initiatives from planning through to implementation and adoption
• Coordinate stakeholder engagement activity across People, Technology, Payroll, Finance, Retail, and external partners
• Support communication and change management activity to help drive successful adoption of new systems, processes, and ways of working
• Assist with process mapping, process improvement, and identification of opportunities for greater efficiency and optimisation
• Coordinate cross-functional activity across multiple stakeholders, ensuring timelines, risks, and dependencies are effectively managed
• Ensure project activity is appropriately documented, communicated, and embedded into operational teams
• Support continuous improvement activity by capturing feedback, lessons learned, and evolving business requirements

Requirements

• Experience in a People Transformation, HR Systems, Programme Delivery, or Change Management role
• Experience coordinating cross-functional projects and transformation initiatives
• Good understanding of HR / People processes and operational environments
• Experience working with HR systems such as Dayforce, Workday, Oracle, or similar platforms
• Experience supporting system implementations, enhancements, integrations, or optimisation initiatives
• Understanding of HRIS, ATS, LXP, and wider People technology ecosystems
• Strong stakeholder management and communication skills
• Experience working with third-party vendors, implementation partners, and external stakeholders
• Strong organisational skills with the ability to manage multiple priorities simultaneously
• Proactive, pragmatic, and delivery-focused approach
• Strong problem-solving, coordination, and facilitation skills
• Experience within retail or fast-paced multi-site environments would be advantageous

Tech Stack

• Oracle

Benefits

• Competitive salary and benefits package
• Hybrid working, 3 days in London based office & 2 working from home
• Holiday allowance
• 50% staff discount & 25% for family and friends
• Pension scheme