Revenue Cycle Manager

Role Overview

• End-to-end revenue cycle: verification, coding support, claim submission, payment posting, AR and denial management, and patient collections
• KPIs and reporting: net collection rate, days in AR, denial and rejection rates, clean-claim rate, and aging
• Process and training: document and standardize workflows, build training systems, and create SOPs
• Team leadership: manage and develop in-house verification and claims staff
• Vendor management: own the relationship with outsourced billing partners
• New-market readiness: stand up revenue cycle operations for new markets as we open them.

Requirements

• 5+ years in dental or healthcare revenue cycle management
• Proven success stabilizing, building, or scaling RCM operations across multiple locations
• Strong command of dental and medical insurance: PPO, HMO, and Medicaid verification and claims
• Process builder: documented workflows, created training, and put metrics and accountability in place
• People leader: experience managing and developing distributed/remote teams
• Data-driven: comfortable owning KPIs and using them to drive improvement.