Responsible for leading a small group (typically 6 to 8 locations with total volume of $20-$30M) of store managers across dual brands (Crocs and Hey Dude)
Deliver outstanding customer service through both brands’ consumer service initiatives
Maintain visual excellence across the assigned market and dual brands
Drive operational compliance in a fast-paced retail environment
Establish high standards for management performance and set clear expectations for store managers
Communicate and ensure compliance with all company policies and directives
Maintain high leadership standards to achieve successful management development
Lead and develop guest service skills of each manager to ensure each guest receives friendly service upon each visit to the location
Requirements
High School diploma required
Bachelor’s degree preferred or 4 years of retail management experience in lieu of degree
Previous experience in specialty retail, multi-unit management is preferred
Must be proficient in Excel, PowerPoint, Microsoft Word, Internet Microsoft Office, POS and general digital literacy
Flexible work schedule (which may include nights, weekends, holidays, and long hours)
Travel is required for this role both by car & air.