Senior People Relations Consultant

Role Overview

• Serve as a consultative advisor to physicians, faculty, residents, fellows, leaders, teammates, and business partners navigating people-related concerns
• Apply a coaching mindset to help leaders think through options, risks, impacts, and potential solutions
• Support leaders in addressing issues early and effectively before concerns escalate
• Enable leader empowerment and autonomy through strategic advisory and coaching
• Help leaders assess risk, understand root causes, and make informed decisions that lift performance and culture
• Shift conversations from “Did a policy get violated?” to “What is driving this behavior or outcome?”
• Reframe documentation toward a root-cause and solution-focused approach that emphasizes context, contributing factors, and improvement opportunities
• Identify contributing factors related to leadership, culture, systems, or environment
• Recommend actions that support learning, growth, accountability, and sustained improvement
• Participate in intake and assessment of workplace concerns using a consultative framework
• Distinguish between matters requiring formal investigation and those best addressed through advisory or coaching support
• Ensure timely, fair, respectful, and thoughtful resolution of concerns
• Apply policies, practices, and investigative protocols consistently and appropriately
• Ensure decisions and recommendations align with enterprise governance and expectations
• Support documentation practices that are clear, accurate, and defensible
• Collaborate with Leader Relations, Teammate Relations, Physician & Faculty Relations, Policy, Analytics, Training, and other partners
• Participate in warm handoffs and promote shared accountability across service lines
• Reinforce a “one team, one model” approach to people support
• Model behaviors aligned to Lift Everyone Up and Lead the Way in all interactions
• Support leaders in reinforcing dignity, respect, belonging, and trust during difficult conversations
• Help translate Advocate Health’s Purpose & Commitments into everyday leadership actions
• Recognize recurring themes, trends, or systemic challenges across cases
• Share insights that inform training, policy refinement, and proactive interventions
• Participate in defining and refining workflows, tools, and practices as the model evolves
• Embrace innovation, learning, and change as the function continues to mature
• Act as an ambassador for the People Relations & Enablement approach

Requirements

• Bachelor’s degree in Human Resources or a related field
• Typically requires at least 5 years of experience in human resources, employee relations, business partnership, or a related people advisory function
• Ability to navigate complexity with agility, adaptability, and strong judgment
• Strategic thinking and the ability to assess risk, identify root causes, and recommend practical solutions
• Strong communication, consultation, and influencing skills
• Ability to build trusted relationships with leaders, teammates, and cross-functional partners
• Resilience and sound judgment when supporting sensitive or complex workplace matters
• Strong stakeholder management skills and the ability to work across teams and service lines
• Understanding of the external HR, employee relations, and workplace culture landscape
• Ability to scale impact by identifying trends, sharing insights, and supporting proactive solutions

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short
• and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program