Analyze complex surety claims and communicate with various construction project stakeholders to effectively resolve any issues.
Develop and build a strategy to minimize losses while respecting Intact’s obligations.
Ensure the recovery of amounts paid by Intact.
Coordinate the management of complex litigation files, as well as their technical and financial aspects.
Manage all aspects of claims files, including administrative, and effectively assign specific tasks to various team members (lawyers, engineers, accountants).
Mentor and support other team members.
Contribute to the improvement of the claims management process.
Document and communicate all claims activity in a timely and effective manner to support the outcome of the claims file.
Provide regular reports to the management team.
Work closely with the Underwriting team.
Perform other related duties as required.

Post-secondary degree in law, engineering, business administration, finance or accounting.
Ten or more years of relevant work experience.
Professionalism, flexibility and excellent customer service.
Excellent analytical and decision-making skills.
Strong negotiation and communication skills.
Strong organizational skills, with attention to detail and thoroughness.
Ability to work under pressure and meet deadlines.
Ability to work effectively as part of a team, particularly with key internal collaborators (underwriters, lawyers, accountants, engineers, etc.).
Prior experience with surety claims, an asset.
Bilingualism (French-English).

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Claims Technical Consultant, Surety

Key skills