Facilitate ongoing caregiver support groups (cohort-based and/or drop-in), following Trualta's group format and materials
Create a safe, structured space for caregivers to share, ask questions, and support one another
Document key themes or concerns raised in each session (attendance is tracked separately in Looker)
Prepare for sessions as needed — some groups are anonymous, others are not, which may affect how you prep
Follow Trualta's escalation protocol to flag urgent caregiver needs or risks (e.g., burnout crisis, safety concerns) to the Caregiver Success Manager
Keep sessions focused on peer support and education — redirect individual medical or treatment questions to the caregiver's own care team rather than providing clinical advice
Maintain confidentiality of everything shared by caregivers in groups, consistent with Trualta's confidentiality policy
Stay within your assigned weekly schedule and communicate any changes with reasonable notice

Licensed Non-Physician Practitioner (NPP), including: clinical nurse specialist (CNS), certified nurse-midwife (CNM), physician assistant (PA), clinical social worker (CSW), marriage and family therapist (MFT), mental health counselor (MHC), physical therapist (PT), occupational therapist (OT), speech-language pathologist (SLP), or psychotherapist
Experience working directly with patients and families managing chronic illness, disability, or aging-related care needs
Comfortable facilitating group discussions, ideally in a virtual/video setting
Personal caregiving experience (formal or informal) preferred
Comfortable using digital platforms (video conferencing, basic documentation tools)
Reliable availability for the assigned weekly schedule

Care Coach, Part-Time

Key skills