Learning Coordinator

Role Overview

• Provide bespoke support to Senior Events / Programmes
• Lead and own all aspects of Class Scheduling / Event organising logistics
• Set up courses using appropriate internal LRM / Learning Management System
• Confirm registrations and monitor cancellations
• Manage learner queries and coordinate escalations
• Liaise with internal and external vendors for event provisions
• Schedule and administer enrolments
• Raise and issue documents relating to Service Requests and Visa Letters
• Provide OnSite support to events as required
• Support in producing essential reports on agreed dates for the client

Requirements

• Proven experience of working within a Training Co-ordination / Learning Administration role within a remote working environment
• Use of Learning Management Systems from a perspective and a vILT environment as a Moderator / Producer
• Excellent organizational, planning and controlling skills
• Proven ability to work well under pressure and within demanding timescales
• Networking skills and the ability to be able to converse confidently with Senior Stakeholders / Learners
• Proven teamwork experience and effective communication skills
• Well presented
• Professional qualification/Degree (Desirable)
• Advanced Software skills including the use of tools such as Peergrade, Interpid, SLIDO or SpotMe (Desirable)
• Other language skills (Desirable)
• Good understanding of Project Management methodology or the Six Sigma framework (Desirable)

Benefits

• Subject Matter Expert (SME) support
• Continuous improvement suggestions
• Adherence to Equality and Diversity policies
• Health and Safety compliance